Policies & Guidelines

Privacy Policy

Your Privacy is of Paramount Importance to Us.

Effective Date: 21st July 2025 Last Updated: 21st July 2025

Who We Are

Netyex is a global B2B export-centric marketplace designed to connect international buyers with suppliers across categories such as agriculture, textiles, handicrafts, kitchenware, and more.

We act as a single-point sourcing partner for buyers, managing the process end-to-end to ensure quality, compliance, and timely delivery. This Privacy Policy outlines how we collect, use, store, and protect your personal and business information. By using our services, you agree to the terms set forth in this policy.

Information We Collect

We gather specific data points to ensure a seamless and personalized sourcing experience.

Personal & Business Info

Full Name
Company Name
Business Address
Phone Number
Email Address
Business Identification

Transactional Data

Buyer Requirements
Purchase Orders
Product Preferences
Communication History
Shipping & Billing Details

Technical Information

IP Address
Device Type
Browser Information
Cookies
Usage Data

How We Use Your Information

We process your data strictly for operational and platform improvement purposes:

To facilitate and process trade and sourcing transactions.
To verify buyer and supplier credentials.
To communicate updates, order confirmations, and product recommendations.
To improve our platform, customize user experience, and monitor performance.
For legal compliance, record keeping, and marketing (only with explicit consent).

Core Principle

Data Sharing & Disclosure

We do not sell your personal or business data.

However, data may be shared under the following operational conditions:

With verified suppliers to fulfill buyer requests.
With logistics & payment partners for order processing.
With legal authorities when required by law.
With internal teams for operational efficiency & analytics.

Buyer identity and contact details are not shared directly with suppliers unless explicitly agreed upon.

Data Security

We employ industry-standard security measures: SSL encryption, firewalled servers, role-based access control, and regular audits.

While we strive to protect your data, no digital system is 100% secure. We advise setting strong passwords and protecting credentials.

Cookies & Tracking

We use cookies and similar technologies to:

Monitor platform usage
Improve functionality & UX
Analyze site performance

You can control cookie preferences via browser settings.

Your Rights

Access personal information
Request correction/deletion
Withdraw marketing consent
Request data portability
Lodge complaints with authorities

Retention Policy

We retain data while your account is active, or as needed to:

Fulfill contractual obligations
Comply with tax/regulatory rules
Resolve disputes & enforce agreements

International Data Transfers

As we cater to international buyers, your information may be transferred outside your country. All transfers comply with applicable data protection laws and use appropriate global safeguards to ensure your information remains protected.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be communicated via email or on our website. Continued use of the Netyex platform after changes implies acceptance of the updated policy terms.

Our Commitment

Netyex is committed to building a transparent, secure, and compliant global sourcing platform for modern trade.

If you have any questions, concerns, or requests regarding your data or this Privacy Policy, please reach out to our team.

Contact Us