At Netyex, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal and business information on our B2B marketplace platform. By using our services, you agree to the terms set forth in this policy.

1. Who We Are

Netyex is a global B2B export-centric marketplace designed to connect international buyers with Netyex across categories such as agriculture, textiles, handicrafts, kitchenware, and more. We act as a single-point sourcing partner for buyers, managing the process end-to-end to ensure quality, compliance, and timely delivery.

2. Information We Collect

We collect the following types of information:

1. Personal & Business Information

• Full Name
• Company Name
• Business Address
• Phone Number
• Email Address
• Business Identification

1. Transactional & Operational Data

• Buyer Requirements & Purchase Orders
• Product Preferences
• Communication History
• Shipping & Billing Details

1. Technical Information

• IP Address
• Device Type
• Browser Information
• Cookies and Usage Data

3. How We Use Your Information

We use your data for the following purposes:

• To facilitate and process trade and sourcing transactions
• To verify buyer/supplier credentials
• To communicate updates, confirmations, and recommendations
• To improve our platform and customize user experience
• For legal compliance and record keeping
• For marketing and promotions (with explicit consent)

4. Data Sharing & Disclosure

We do not sell your personal or business data. However, data may be shared under the following conditions:

• With verified suppliers to fulfill buyer requests
• With logistics and payment partners for order processing
• With legal authorities when required by law
• With internal teams for operational efficiency and analytics

Buyer identity and contact details are not shared directly with suppliers unless explicitly agreed upon.

5. Data Security

We employ industry-standard security measures to protect your data including:

• SSL encryption
• Firewalled servers
• Role-based access control
• Regular audits and updates

Despite our efforts, no digital system is 100% secure. We advise users to take precautionary steps such as setting strong passwords and avoiding sharing credentials.

6. Cookies & Tracking

We use cookies and similar technologies to:

• Monitor platform usage
• Improve functionality and UX
• Analyze traffic and site performance

You can control cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications
• Request data portability (where applicable)
• Lodge a complaint with the relevant data protection authority

8. Retention Policy

We retain your data for as long as your account is active or as needed to:

• Fulfill contractual obligations
• Comply with legal, tax, or regulatory requirements
• Resolve disputes and enforce our agreements

9. International Data Transfers

As we cater to international buyers, your information may be transferred outside your country. All transfers comply with applicable data protection laws and use appropriate safeguards.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be communicated via email or on our website. Continued use of Netyex after changes implies acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding your data or this Privacy Policy, please contact us at:

📧 support@netyex.com
🌐 www.netyex.com

Netyex is committed to building a transparent, secure, and compliant global sourcing platform for modern trade.