At Netyex, our mission is to streamline and secure international trade by offering a seamless, transparent, and buyer-focused B2B sourcing experience. As an export-centric marketplace, we work with verified global buyers and pre-screened Indian suppliers, ensuring every transaction meets international trade and compliance standards.

This Payment Policy outlines the terms and methods of payment for all transactions conducted through our platform.

1. No Credit Policy

Netyex operates on a 100% advance or milestone-based payment model.
We do not offer credit under any circumstances, ensuring secure and risk-free operations for all parties involved.

2. Accepted Payment Methods

To facilitate safe and timely payments, we accept the following international and domestic payment methods:

• Bank Wire Transfer (SWIFT/TT)
• Letter of Credit (L/C) – Confirmed, Irrevocable & at Sight only
• Advance Payment (100%) – Prior to order processing
• Escrow Services (via trusted third-party partners) – Optional for bulk/custom orders
• Online Payment Gateways (for select, small-value orders)

3. Currency of Transactions

• All international transactions will be conducted in USD, EUR, GBP, or as mutually agreed between buyer and Netyex.
• For domestic transactions within India, payments will be accepted in INR, as per RBI guidelines.

4. Incoterms (International Commercial Terms)

To ensure clarity in obligations, cost, and risk, we support the following Incoterms 2020:

• FOB (Free on Board) – Default term for port-to-port shipments
• CIF (Cost, Insurance, and Freight) – Upon buyer request and agreement
• EXW (Ex Works) – For buyers arranging their own freight
• DAP (Delivered at Place) – Based on mutual agreement with buyer

Buyers must clearly mention their preferred Incoterm at the time of order confirmation.

5. Payment Timeline

• Advance Payment: Due immediately upon Proforma Invoice issuance.
• L/C at Sight: Must be established within 5 business days of PI.
• Escrow/Online Payments: Must be settled prior to production or shipment.

Delay in payment may result in order cancellation, penalty, or rescheduling of dispatch.

6. Taxes, Duties, and Bank Charges

• Export duties, custom clearance charges, and banking fees (both sender and receiver) are to be borne by the buyer, unless otherwise agreed in writing.
• GST and other domestic taxes, where applicable, will be clearly stated in the invoice.

7. Non-Payment or Disputes

Failure to comply with payment obligations may lead to:

• Order cancellation without refund
• Legal action under Indian and applicable international laws
• Blacklisting of the buyer from Netyex platform

Any disputes arising from payment shall be governed by the laws of India, with jurisdiction in Noida, Uttar Pradesh.

8. Refunds & Cancellations

Refunds are subject to order status and are handled on a case-by-case basis. Once the goods are shipped under the agreed Incoterm, no cancellation or refund will be entertained.

9. Compliance

All payments must comply with:

• Foreign Exchange Management Act (FEMA), India
• RBI export guidelines
• International AML (Anti-Money Laundering) & KYC regulations

For questions or clarifications regarding our payment policy, please contact our support team at support@netyex.com.