Policies & Guidelines

Payment Policy

Secure & Transparent Financial Transactions

Effective Date: 1st July 2025 Last Updated: 1st July 2025

Securing International Trade

At Netyex, our mission is to streamline and secure international trade by offering a seamless, transparent, and buyer-focused B2B sourcing experience.

As an export-centric marketplace, we work with verified global buyers and pre-screened Indian suppliers, ensuring every transaction meets international trade and compliance standards. This Payment Policy outlines the terms and methods of payment for all transactions conducted through our platform.

Platform Rule

No Credit Policy

Netyex operates strictly on a 100% advance or milestone-based payment model. We do not offer credit under any circumstances, ensuring secure and risk-free operations for all parties involved in the global supply chain.

Accepted Methods

To facilitate safe and timely payments, we accept the following methods:

Bank Wire Transfer (SWIFT/TT)
Letter of Credit (L/C) – Confirmed, Irrevocable & at Sight only
Advance Payment (100%) prior to processing
Escrow Services (via trusted third parties for bulk/custom)
Online Gateways (for select, small-value orders)

Transaction Currency

We support major global currencies to simplify your purchasing process.

International Orders

USD EUR GBP

*Or as mutually agreed

Domestic Orders (India)

INR

*As per RBI guidelines

Payment Timeline

Strict adherence to timelines ensures smooth dispatch.

Advance Payment: Due immediately upon Proforma Invoice (PI) issuance.
L/C at Sight: Must be established within 5 business days of PI.
Escrow / Online: Must be settled prior to production or shipment.

Delay in payment may result in order cancellation, penalty, or rescheduling of dispatch.

Incoterms 2020

To ensure clarity in obligations, cost, and risk, we support standardized International Commercial Terms.

Buyers must clearly mention their preferred Incoterm at the time of order confirmation.

FOB

Free on Board

Default term for port-to-port shipments. Buyer handles freight from origin port.

CIF

Cost, Ins. & Freight

Available upon buyer request and agreement. Netyex handles freight & insurance.

EXW

Ex Works

For buyers preferring to arrange their own end-to-end freight from the factory.

DAP

Delivered at Place

Based on mutual agreement. Netyex delivers to your specified destination facility.

Taxes & Bank Charges

Export duties, custom clearance charges, and banking fees (both sender and receiver) are to be borne by the buyer, unless agreed otherwise in writing.

GST and other domestic taxes, where applicable, will be clearly stated in the invoice.

Non-Payment & Disputes

Failure to comply with payment obligations may lead to:

Order cancellation (no refund)
Legal action under applicable laws
Blacklisting from Netyex

Disputes governed by laws of India (Jurisdiction: Noida, UP).

Refunds & Cancellations

Refunds are subject to order status and are handled strictly on a case-by-case basis.

Once goods are shipped under the agreed Incoterm, NO cancellation or refund will be entertained.

Strict Compliance

All platform payments must comply with global and domestic financial regulations:

FEMA (India)
RBI Export Guidelines
Int. AML & KYC

Questions regarding payments?

If you need clarification on our payment methods, L/C requirements, or need to discuss escrow setups for large volume orders, our financial support team is ready to assist you.

Financial Support

Email us at

support@netyex.com